Below you will find Green Thumb Nursery Guarantees and answers for commonly asked questions by our customers.  You can also see our plant guarantee information and our return policy.  If you have any other questions or concerns please call your local Green Thumb Nursery garden center and we are more than happy to help!

Store Hours?

Each location’s daily hours change rather often, so please click your store location below to find the most up-to-date store hours.

Canoga Park

Lake Forest

San Marcos

Santa Clarita

Ventura

Return Policy?

Our Plant Guarantee:

Green Thumb provides the highest quality plants available.  We are so confident in our plants that we offer a full one-year guarantee.  If your plant is failing just bring the plant back to us with your original receipt (required) within one year of your purchase and we will replace it for free.

Your satisfaction is our main priority at Green Thumb Nursery.

Due to growing conditions beyond our control, we are unable to guarantee houseplants, indoor floral & annual color or specimen plants (trellises, topiaries and shaped shrubs).

If you have any questions or concerns about your plants please call and ask us! We will do all that we can to help!

We Promise to Provide:

  • Disease & Insect Free Plants
  • Plants True to Name
  • Proper Care Instructions

*Our Canoga Park location has a 90-day guarantee & return policy when the plants are brought back in with their original receipt (required).

Delivery?

We will deliver a sod purchase of 1000 sq. ft. or more for FREE,  a sod purchase of 500-999 sq. ft. is $50 and a sod purchase of 200-499 sq. ft. is $75.

We can deliver plants and garden supplies locally for a flat rate fee of $40.  Call your local Green Thumb Nursery for more information regarding what we can and will deliver for this fee.*

*Some large items are excluded from this offer

Holidays?

We are open during select hours on all holidays besides Christmas Day, Thanksgiving and New Years Day.  During these holidays we will be closed.

CCN Pros?

We are proud to have many California Certified Nursery Professionals on staff at every Green Thumb Nursery location.  Our garden experts have decades of garden experience and the know-how to answer even the toughest gardening questions.  Get the best customer service and the most qualified garden experts at your local Green Thumb and you will never look back, visit us today and see for yourself!

Growing Grounds?

Green Thumb has its own growing grounds located in Canoga Park where we grow our own plants.  This is because we care about maintaining the highest quality grade plants for customers like you.  We know you care about quality and we make sure that every plant is top-grade before shipping them to our store locations.