Guarantees & FAQs

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Below you will find Green Thumb Nursery Guarantees and answers for commonly asked questions by our customers.  You can also see our plant guarantee information and our return policy.  If you have any other questions or concerns please call your local Green Thumb Nursery garden center and we are more than happy to help!

When are you open?

We open our doors at 8 AM each morning and we close at 6 PM everyday unless otherwise noted.

What is your return policy?

Our Plant Guarantee:

Green Thumb provides the highest quality plants available.  We are so confident in our plants that we offer a full 90-day guarantee.  If your plant is failing just bring the plant back to us with your original receipt (required) within 90 days of your purchase and we will replace it for free.

Your satisfaction is our main priority at Green Thumb Nursery.

Due to growing conditions beyond our control we are unable to guarantee housplants, indoor floral & annual color or specimen plants (trellises, topiaries and shaped shrubs).

If you have any questions or concerns about your plants please call and ask us! We will do all that we can to help!

We Promise to Provide:

  • Disease & Insect Free Plants
  • Plants True to Name
  • Proper Care Instructions

Do you grow your own plants?

Green Thumb has its own growing grounds located in Canoga Park where we grow our own plants.  This is because we care about maintaining the highest quality grade plants for customers like you.  We know you care about quality and we make sure that every plant is top-grade before shipping them to our store locations.

How does your delivery work?

We will deliver a sod purchase of 1000 sq. ft. or more for FREE,  a sod purchase of 500-999 sq. ft. is $50 and a sod purchase of 200-499 sq. ft. is $75.

We can deliver plants and garden supplies locally for a flat rate fee of $40.  Call your local Green Thumb Nursery for more information regarding what we can and will deliver for this fee.*

*Some large items are excluded from this offer

Are you open on holidays?

We are open during select hours on all holidays besides Christmas Day, Thanksgiving and New Years Day.  During these holidays we will be closed.

Are your employees California Certified Nursery Professionals?

We have at least 5 California Certified Nursery Professionals in-store at all times, so there is always plenty of qualified help on hand to answer your toughest gardening questions!

Green Thumb Cares

Preserving Nature

Read all about what we do to ensure we only have a positive impact on the environment

Read More
Where it Started

Our History

Take a trip to the past and read all about Green Thumb’s interesting beginnings.

Read More
What's Coming Up?

Upcoming Events

We offer a wide array of interesting events and classes for all of our customers and it’s free!

View Calendar

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Store Locations

Lake Forest Canoga Park Santa Clarita San Marcos Ventura

23782 Bridger Rd
Lake Forest, CA 92630

P: (949) 837-3040

21812 Sherman Way
Canoga Park, CA 91303

P: (818) 340-6400

23734 Newhall Ave
Santa Clarita, CA 91321

P: (661) 259-1072

1019 W San Marcos Blvd
San Marcos, CA 92078

P: (760) 744-3822

1899 S Victoria Ave
Ventura, CA 93003

P: (805) 642-8517
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